Frequently Asked Questions

When is the Festival and what are the Festival operating times?

The Festival is traditionally held on the last weekend in November every year.

In 2011 the Festival celebrates 15 years and will be held on:

Friday 25th November 6.00 pm - 1.00 am

Saturday 26th November 10.00 am - 1.00 am

Sunday 27th November 10.00 am - 6.00 pm

 

Where is the Festival held?

The Festival is held in Queenscliff on the Bellarine Peninsula in Victoria.

 

Where can I buy tickets?

Tickets on sale now at Visitor Info centre till 5pm Friday then at Festival Box Office. 

 

Will I have to wear a wristband?

Please take your ticket to the Box Office when you arrive at the Festival to receive your wristband. All Festival attendees must wear a wristband for entry to the Festival.

 

What about kids, are they free?

Kids under 14 years are free if accompanied by a ticketed adult. Take your kids with you when you get wristbanded as they will need a wristband for entry to the Festival.

Kids aged from 14 - 17 years must purchase an Accompanied Child Ticket and must also be accompanied by an ticketed adult.

 

Can I get a refund?

There are no refunds or replacements given for lost, stolen or destroyed tickets.

 

What if I don't want to drive?

There will be a Festival bus service running throughout the event. Check out the QMF bus timetable.

For transport options to Queenscliff, check out our Getting Here page.

 

I need to bring a carer to assist me (Companion Card holders), what do I do?

QMF supports Companion Card. Where a cardholder has purchased a QMF festival ticket and carries a valid current Companion Card, we  issue a wristband to both the cardholder and the companion. Please take your ticket to the Box Office when you arrive at the Festival to receive your wristband, and please present your valid Companion Card to our Box Office volunteers to receive a wristband for your companion at no charge. All Festival attendees must wear a wristband for entry to the Festival.

Further information about Companion Card can be found at www.companioncard.org.au or telephone the Companion Card Information Line on 1800 650 611.

 

Can I BYO alcohol?

You are not permitted to bring alcohol into the Festival.  To comply with Victoria Liquor Licensing laws, please be aware that bags will be checked by security at the Festival entrance. Only sealed or empty plastic drink bottles can be brought into the site.  The Festival has several licensed bars for your drinking pleasure.

 

What food is on offer?

There is a range of healthy food choices from our Festival food stalls on site and Queenscliff has some fantastic restaurants, takeaways and food outlets.

 

Is there drinking water available?

Yes, in the interest of your well-being at the event, we provide free drinking water. In compliance with Victorian Liquor Licensing laws we can only allow people to bring in sealed or empty water bottles.

 

Are the venues undercover?

The venues in both the Festival precinct and Hesse Street are undercover. The Queenscliff Inn is the only venue with limited cover.

 

Is there camping?

For the first time, QMF will have camping available.

*NOW SOLD OUT*

Check out our Camping page for more details.

 

Can I bring in chairs?

Low beach chairs are permitted however due to the limited capacity of the tents and to benefit of all Festival attendees, there may be standing room only.

You may be requested to stand up by  an MC, Security, Safety Wardens or even the artists themselves to allow  people into the tent.

There will be a strict no chair policy Friday evening and after 7pm Saturday night. If you are sitting and are asked to stand up, please do not take offence.

This is primarily to allow everyone to view the acts in comfort, under shelter and for the safety of all patrons, including yourself.

 

Can I bring my dog?

Dogs are not permitted on the Festival site.

 

What if I need First Aid?

First Aid will be operated by St Johns Ambulance on site for the duration of the Festival.

 

What is the QMF Family Express?

The QMF Family Express train is an authentic 19th Century steam train which has artist performances on each carriage.  The Train runs on Festival Saturday and Sunday and due to its popularity you need to get there well prior to gain entry.  The return trip time is 45 minutes and takes you on a journey past beautiful Swan Bay.

 

Where can I get a festival program?

Official festival programs are free and issued upon collection of your wristband. If you lose your program there will be more available at the Information Tent.

 

Where can I go for general enquiries at the festival?

Visit the QMF Information Tent, which is located near the festival entrance and speak to one of our friendly volunteers. The Information Tent is open during Festival hours and is designed to assist people enjoying the Festival.  For general tourist information, visit the accredited Tourist Information Centre in Hesse Street near the Post Office.

 

Where can I find accommodation for the festival weekend?

Check out our Accommodation page for information on accommodation bookings.

 

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